Subscription Terms & Conditions

Please Note: These Subscription Terms & Conditions are in addition to our regular Terms & Conditions where applicable.

Contract between you and us

The Contract between you and us is established when a subscription has been purchased by you, the customer. The agreement between you and us is the order confirmation sent by ourselves when a successful order has been made.

We reserve the right to reject or cancel the subscription at any time, without reason.

Please note we cannot be held liable for incorrect information submitted during checkout. If you have entered incorrect information about your subscription, you can update your details in the My Account section. Otherwise you can always get in touch.

Cancellation of subscription

If you are on our Monthly subscription, you can cancel or pause your subscription at any time. You can do this in the My Account section.

All prepaid subscriptions are not refundable if the first despatch has been made, otherwise a full refund will be issued.

Refunds may take up to 7 working days to be processed when the return arrives to us.

Subscription levels

Monthly – Every month we will send you a pair of our hand-picked socks. This subscription will roll over every month, unless otherwise cancelled.

3 Months – Every month we will send you a pair of our hand-picked socks. The subscription with be charged upfront and will stop after 3 months. Refunds cannot be made if the first pair of socks has been dispatched.

6 Months – Every month we will send you a pair of our hand-picked socks. The subscription with be charged upfront and will stop after 6 months. Refunds cannot be made if the first pair of socks has been dispatched.

1 Year – Every month we will send you a pair of our hand-picked socks. The subscription with be charged upfront and will stop after 12 months. Refunds cannot be made if the first pair of socks has been dispatched.

Payment

Payments will be taken from the supplied card details before despatch. If you are on our monthly tariff, we will take payment every month. If you are on one of our prepaid subscriptions, we will take full payment before dispatch.

Prices

Prices of our subscriptions may change at any time, however your subscription will remain the same, until the subscription period ends (please note that our monthly subscription is a rolling monthly contract).

Shipping costs are not included in the subscription price, they will be indicated on checkout and vary depending on destination. Shipping costs will apply for every month.